DSC has consolidated all of its printing and copying options under one contract with three Konica Minolta multifunction printers.  As part of this contract, the department is now charged 6 cents per color page, 1 cent per grayscale page.  For this reason we have implemented a print accounting systems based on Pykota on top of CUPS.  If you have any problems with printing please consult the FAQ below.  If you do not find your answer here please contact TSG with your job number and a description of the issue.

Q: What is my quota?

A: The default quotas were determined by the department to be $30 per semester (6months) for faculty and $10 per semester (6 months) for students.  Color pages cost 6 cents per page, grayscale 1 cent per page.

Q: How do I find out the current balance of my quota?

A: We have made an interface for you to review the quota and print jobs that can be found from the print quota link on the main page (note you must be logged in to see this).

Q: Why don't I have a quota set?

A: If you have no quota set this means you aren't listed as being part of the department, if this is a mistake please contact This email address is being protected from spambots. You need JavaScript enabled to view it. and we will correct it.

Q: Can I still print if I have no quota or I have used it all up?

A: Yes you should still be able to print if you add more credit to the account.

Q: How do I increase my quota if I need it?

A: You can contact Michele Locke and arrange for additional money to be placed on your account that will allow you to print additional pages.

Q: I am printing from my personal laptop, why do none of my jobs get printed?

A: When printing from your personal computer it is important to make sure that the username of your own machine matches your SC/FSU username.  Each print job needs to correspond to a user for accountability. If printing with command lpr, this can be done with the -U flag. It is also important to put your personal computer on the proper network via VPN or otherwise.

Q: My print job seems to sit around in the queue for a long time. Why?

A: There can be a lot of reasons.  The most important of which is that these are multifunction printers, if someone is copying or scanning with them, they will be unavailable for printing.  Check and see if the printer is busy.  Also only one print job can be sent to the printer at a time, this means that if someone else prints a job to a queue that is set for the same printer, one job will have to wait for the other to complete first. Email This email address is being protected from spambots. You need JavaScript enabled to view it. if attention is needed.